Make sure your VPN Client running:

• Go to the bottom right corner where your computer clock is
• Look for the following icon:

• If the Client is not running, go to the start menu, find the WatchGuard application icon   and select it to start the VPN Service.

• If it is running, double click on the icon to open the VPN Settings
• The blanks should be prepopulated with the server and your account information.
• If information is missing, use the following:

              Server: 12.29.253.194:3443

              For the User name & Password, use your GSGATL account information

• Ensure to checkmark "Automatically reconnect" and "Remember password" so you don't have to enter the information every time you need to connect.